欣禾牙醫診所 (Shin-He Dental Clinic)
According to our open methodology, this clinic scored 60/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 21 ranked clinics · Last checked: 6 September 2026
60/100
Positions by Rating Profile
- Overall Transparency & Trust#1060/100
- Best for Expats#962.3/100
- Best for Dental Implants#1154.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#942.8/100
- Best English-speaking Clinics#867.8/100
- Best for Families / Children#367.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Zuoying practice led by Wu Ying-Hsuan, who holds the MOHW periodontics specialty. The site names seven dentists with their hospital training and society credentials, including a paediatric specialist and a prosthodontics master’s graduate, and publishes opening hours through to 21:00 on weekdays plus Saturday mornings. The American Institute in Taiwan lists it under Dentistry as Shin-He Dental Clinic.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 16.5 of 20 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- AI & Search Visibility: 1.5 of 10 verifiable points (missing: mentioned for: best dentist Taiwan; mentioned for: English speaking dentist Taiwan; mentioned for: dental implants Taiwan; mentioned for: emergency dentist Taiwan; mentioned for: Taiwan dental clinic for expats; google indexing quality; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Seven dentists named on the dentist-team section: Wu Ying-Hsuan (director), Yeh Mei-Chun, Chen Yuan-Pei, Tsai Wen-Sheng, Chen Chia-Chi, Chang Ya-Wen, Chen Wei-Hsuan. The MOHW institution record counts 4 dentists registered at these premises (checked 2026-09-04); the register never publishes their names, so the published roster and the registration count cannot be reconciled from any official source. [s1] | 3/3 |
| ✓ | Dentist specializations listed Each entry lists degrees and specialties, e.g. Wu Ying-Hsuan — MOHW-certified periodontics specialist (Taiwan Ministry of Health and Welfare) and Invisalign certification; Tsai Wen-Sheng — MOHW-certified paediatric dentistry specialist. [s1] | 2/2 |
| ✓ | Real clinic photos A photo gallery of the premises on the same page. [s1] | 2/2 |
| ✓ | Service list published The services section lists precision implants, microscopic root-canal treatment, periodontal treatment, full-mouth denture reconstruction, orthodontics, paediatric dentistry, whitening, surgical reconstruction. [s1] | 3/3 |
| ✓ | Clear contact details Phone, e-mail, address, LINE and Facebook Messenger all published on the contact section. [s1] | 2/2 |
| ✗ | English website version Traditional Chinese only. [s1] | 0/2 |
| ✓ | Address and map published Address published with a navigation map link; matches the MOHW register entry. [s1] [reg1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The site has no price page and the service section carries no figures. [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 1186 five-star, 4 four-star, 0 three-star, 4 two-star, 19 one-star. The buckets sum to 1213, matching the 1213 in the place-page header exactly, and the weighted mean 4.924 reproduces the published 4.9. [gmp1] | 6/6 |
| ✓ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. Read from the accessibility labels, not from a comma split: the four-digit bucket 1,186 and the header 1,213 both survive intact, and the buckets sum exactly to the header. [gmp1] | 3/3 |
| ? | Review recency The newest of the three reviews Google renders is two years old, so no recency bucket is proven and the value is left unknown rather than guessed at "older". Sample: the three reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available. | 0/3 |
| ✓ | Clinic responds to reviews The owner replied under a visible review, naming the treating dentist (Dr. Cai) in the reply. Sample: the three reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No recurring complaints None of the three reviews Google renders is critical; one is from a traveller who had a cleaning here and records that the staff speak good English. The histogram carries 19 one-star and 4 two-star ratings out of 1,213 (1.9 per cent) that the visible sample cannot reach - the smallest negative tail of the six Kaohsiung cards. Sample: the three reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | No suspicious review patterns The 1186/4/0/4/19 distribution is heavily five-star but carries a real one-star tail rather than a clean wall, over a base of more than 1,200 reviews, and the three visible reviewers hold 1,587, 4 and 1 reviews - very different account profiles. Sample: the three reviews Google Maps renders on the place page in its own relevance order; a newest-first list was not available. [gmp1] | 2/2 |
| ✓ | Active Facebook presence The clinic links its own Facebook page and Messenger (m.me/shinhedental) as its online customer-service channel. [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Shin-He Dental Clinic Kaohsiung" and "Shin-He Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [shin-he-dental-kaohsiung-tripadvisor] [shin-he-dental-kaohsiung-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms Dent&Co profile carries 27 public patient reviews. [s5] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic’s own video section announces newly installed X-ray equipment. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Precision implants on the service list; Wu Ying-Hsuan is a specialist of the Taiwan implant dentistry society. [s1] | 2/2 |
| ✓ | Orthodontics Orthodontics on the service list; the director is an Invisalign-certified specialist and a specialist of the Taiwan orthodontic society. [s1] | 2/2 |
| ✓ | Oral surgery Surgical reconstruction on the service list; Chen Wei-Hsuan trained in oral surgery at Taichung Veterans General Hospital. [s1] | 2/2 |
| ✓ | Pediatric dentistry Paediatric dentistry on the service list; Tsai Wen-Sheng is an MOHW paediatric dentistry specialist. [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available LINE@ consultation button on every section of the site. [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Listed by the American Institute in Taiwan among Kaohsiung health care providers for US citizens, under Dentistry. [s6] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible The site invites first-time patients to describe their problem through the online form, LINE or Messenger before booking. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations The director’s column explains treatments in plain language for patients. [s1] | 1/1 |
| ✓ | Convenient opening hours Published: Monday to Friday 09:00–21:00, Saturday 09:00–12:00. [s1] | 1.5/1.5 |
AI & Search Visibility
1.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Taiwan", "English speaking dentist Taiwan", "dental implants Taiwan", "emergency dentist Taiwan", "Taiwan dental clinic for expats".
| ✗ | Mentioned for: best dentist Taiwan Not named in the top answer. [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Taiwan Not named in the top answer. [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Taiwan Web search 2026-09-06: not among results for "dental implants Kaohsiung" (top results were Kaohsiung VGH International Medical Center, Chang Gung Memorial Hospital, and generic Taiwan implant-cost articles). [sq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Taiwan Web search 2026-09-06: not among results for "emergency dentist Kaohsiung" (top results were Big W Dental Clinic, AIT health-provider directory, and Kaohsiung VGH). [sq4] | 0/1 |
| ✗ | Mentioned for: Taiwan dental clinic for expats Web search 2026-09-06: not among results for "Kaohsiung dental clinic for expats" (top results were Kaohsiung VGH International Medical Center and Big W Dental Clinic). [sq5] | 0/1 |
| ✓ | Structured data on website A schema.org JSON-LD block is present in the page source (WebSite), re-read 2026-09-04. [s1] | 1.5/1.5 |
| ✗ | Google indexing quality the clinic's own domain (shinhe.mystrikingly.com) does not appear anywhere in 10 results; Facebook, unrelated Wikipedia entries and a booking directory dominate (web search 2026-09-07) [giq1] | 0/2 |
| ✗ | Dedicated service pages One single-page site: services are listed as a block, with no page per treatment. [s1] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 3702031966 — MOHW institution code; facility type dental clinic, operating status operating, NHI-contracted. Checked in the MOHW institution register on 2026-09-04. [reg1] [reg3]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| 吳穎軒 [s1] [reg2] | Director; MOHW-certified periodontics specialist; board-certified specialist, Taiwan Academy of Implant Dentistry; board-certified specialist, Academy of Oral Rehabilitation; Invisalign-certified provider | not verified |
| 葉玫均 [s1] [reg2] | Attending dentist; Master's degree, Graduate Institute of Dentistry, Kaohsiung Medical University; board-certified specialist, Chinese Society of Esthetic Implantology | not verified |
| 蔡文聖 [s1] [reg2] | Attending dentist; MOHW-certified paediatric dentistry specialist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://shinhe.mystrikingly.com/ |
|---|---|
| Phone | +886 7 343 7708 |
| https://www.facebook.com/shinhedental | |
| Google Maps | Map listing |
| Address | 高雄市左營區立大路302號 (No. 302, Lida Rd., Zuoying Dist., Kaohsiung, Taiwan) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://shinhe.mystrikingly.com/ | Clinic site: service list, seven-dentist roster with credentials, opening hours, photo gallery, X-ray announcement, LINE / Messenger channels, address, phone and e-mail | 2026-09-04 |
| reg1 | https://ma.mohw.gov.tw/Accessibility/BASSearch/MASearchBAS | MOHW medical institution search (Ministry of Health and Welfare medical institution register): institution code, ownership class, facility type, operating status, phone, street address and NHI-contract flag | 2026-09-04 |
| reg2 | https://ma.mohw.gov.tw/Accessibility/DOCSearch/MASearchDOC | MOHW medical personnel search (Ministry of Health and Welfare medical personnel register): confirms that a named person is a currently registered practising dentist and the county of practice. The register publishes no licence number and no person-to-clinic link. | 2026-09-04 |
| reg3 | https://info.nhi.gov.tw/api/iode0000s01/Dataset?rId=A21030000I-D210… | National Health Insurance Administration open dataset (NHI-contracted institutions – clinics; daily refresh, file timestamp 2026-09-04): institution code, name, phone, address, contract start date and contract-end / closure date | 2026-09-04 |
| s5 | https://www.dentco.tw/clinic/3702031966 | Dent&Co ("Dentist's Helper") directory profile: corroborates address and phone and carries 27 public patient reviews (existence and third-party review presence only; not a clinic channel) | 2026-09-04 |
| s6 | https://www.ait.org.tw/services/medical-assistance/kaohsiung-medica… | American Institute in Taiwan list of health care providers in the Southern Taiwan consular district: the clinic is listed under Dentistry with the English name it uses, its address and phone | 2026-09-04 |
| sq1 | search:best dentist Kaohsiung | Canonical visibility query run 2026-09-04 | 2026-09-04 |
| sq2 | search:English speaking dentist Kaohsiung | Canonical visibility query run 2026-09-04 | 2026-09-04 |
| sq3 | search:dental implants Kaohsiung | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Kaohsiung | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Kaohsiung dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmp1 | https://www.google.com/maps/search/%E6%AC%A3%E7%A6%BE%E7%89%99%E9%8… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| giq1 | search:欣禾牙醫診所 高雄 Shin-He Dental Clinic Kaohsiung | the clinic's own domain (shinhe.mystrikingly.com) does not appear anywhere in 10 results; Facebook, unrelated Wikipedia entries and a booking directory dominate | 2026-09-07 |
| shin-he-dental-kaohsiung-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Shin-He Dental Clinic Kaohsiung" (6 attractions, 6 hotels), none of them a dental practice in or near Kaohsiung; 12 suggestions for "Shin-He Dental" (8 attractions, 4 hotels), none of them a dental practice in or near Kaohsiung; no listing for this clinic | 2026-10-05 |
| shin-he-dental-kaohsiung-tripadvisor-2 | https://shinhe.mystrikingly.com/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading, listing website, phone, address and pin coordinates; the checks that needed a rendering browser were worked through on the clinic own channels. |
| 2026-09-04 | Initial data collection for the Taiwan Dental Transparency & Trust Index: verified against the clinic’s own site, the MOHW institution and personnel registers, the NHI daily open dataset and the AIT provider list. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.